As mentioned before, our phones are answered 24-hours of every day.

General questions and clarifications can be addressed after hours, however, you will most likely want to speak with someone who works directly with the adoptive families. These staff persons are available during normal working hours (9:00 am to 5:00 pm CST).

You are welcome to call at any time that you feel you need encouragement or have a question.

Each and every family in our program is special to us. We welcome the opportunity to interact with waiting families, as well as hear about how their little one is doing after the placement. We encourage families to develop an open line of communication with all staff persons and other families in the program.

Families that make a point to introduce themselves to staff persons over the phone or when visiting the office will feel more comfortable seeking support during the waiting process.

We understand that the adoption process can be very intimidating and we want our families to sense the personal atmosphere of the agency rather than thinking of us as a bureaucratic system.

Twice a year, the adoption agency hosts family socials. One occurs on the first Saturday of June (the Family Picnic) and the other is held on the first Saturday of December (the Family Holiday Party). Both are wonderful sources of support and contact with staff and families before and after placement of a child into your home.

Many families find that volunteering a couple of hours here and there (copying, sorting literature, etc.) is helpful in making them feel more comfortable with the agency staff.